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Terms of Use

Last updated: 27 March 2026

1. Introduction

These Terms of Use ("Terms") govern your access to and use of the website operated at murguz.com and any related pages, content, and services made available through it (collectively, the "Website"). The Website is operated by Murguz ("Murguz", "we", "us", or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.

2. Who We Are

Murguz is operated from Ireland, within the European Union.

If you have any questions about these Terms, you can contact us:

  • Postal address: Bracken Road, Dublin 18, Co. Dublin, Ireland
  • Email: info@murguz.com

If you have a complaint or concern about the Website, its content, or any restriction or suspension of your access to it, you can send it to info@murguz.com. Please include enough detail for us to understand and review the issue. We may ask for additional information where needed before deciding what action, if any, to take.

3. Eligibility and Business Use

The Website is intended for use by business users (such as companies, organisations, and professionals) interested in our enterprise workflow and AI integration services. By using the Website, you confirm that you are at least 18 years old and that you are using the Website on your own behalf or on behalf of a business entity you are authorised to represent.

4. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

  • Attempt to gain unauthorised access to any part of the Website, accounts, computer systems, or networks connected to the Website.
  • Interfere with or disrupt the operation of the Website or the servers or networks used to make the Website available.
  • Use the Website to transmit any harmful code, malware, or unsolicited communications.
  • Use the Website in any way that infringes or violates the rights of others or that is unlawful, fraudulent, or misleading.

We may suspend or terminate your access to the Website if we reasonably believe that you have breached these Terms.

5. Additional Restrictions on Use

Without limiting Section 4, you must not copy, scrape, crawl, frame, mirror, reverse engineer, modify, or otherwise misuse any part of the Website or its Content; create accounts or submit information by automated, deceptive, or fraudulent means; impersonate any person or misrepresent your identity or authority; collect personal data from the Website except as necessary to contact us or use the Website in its intended manner; upload, transmit, or submit anything unlawful, infringing, defamatory, discriminatory, offensive, misleading, or harmful; use the Website to send spam, promote unauthorised or competing services, distribute malware, interfere with the proper operation or security of the Website, or place an unreasonable burden on our systems or support channels. We reserve the right to reject, remove, or review submissions and to suspend or terminate access where we reasonably believe these restrictions or these Terms have been breached.

If you fail to comply with these Terms, we may take any action we reasonably consider appropriate, including issuing a warning, restricting or suspending your access to the Website, blocking particular requests or activity, removing or disregarding communications or submissions sent through the Website, taking legal action, or disclosing relevant information to law enforcement or regulatory authorities where required or permitted by law.

These responses are not exhaustive, and, to the fullest extent permitted by applicable law, we exclude liability for actions taken in response to actual or suspected breaches of these Terms.

6. Information on the Website (No Professional Advice)

The content on the Website (including any descriptions of services, pricing information, or case examples) is provided for general information purposes only. It does not constitute legal, financial, or professional advice. You should obtain appropriate professional advice before acting on any information available on or through the Website. You should not rely on the Website or its Content as the sole basis for making, or refraining from making, any business, legal, financial, technical, or other decision. Although we endeavour to keep the information up to date and accurate, we do not warrant that it is complete, reliable, or current.

7. Services and Separate Agreements

The Website may allow you to request a call, consultation, or further information about our services. Any actual provision of services by Murguz, including workflow implementation or AI integration projects, will be subject to separate business-to-business service agreements agreed between you and us. Those service agreements will govern the relevant services and will take precedence over these Website Terms in case of any conflict.

8. Intellectual Property

Unless otherwise stated, all content on the Website, including text, graphics, logos, icons, images, photographs, audio clips, video clips, user interface design, and software (collectively, the "Content"), together with the design, layout, and overall presentation of the Website, is owned by or licensed to Murguz and is protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted are reserved.

You may view the Website and temporarily download or print limited extracts of Content for your own internal business and non-commercial reference purposes, and you may link to publicly accessible pages of the Website, provided that you do so in a fair and lawful manner that does not damage our reputation, misrepresent your relationship with us, imply any endorsement by us where none exists, originate from a website that you do not own or control, or unfairly divert traffic from the Website in competition with us. We may withdraw linking permission at any time without notice.

You must not, without our prior written consent:

  • Copy, reproduce, modify, distribute, create derivative works from, publicly display, sell, lease, exploit, or otherwise use any part of the Website or the Content except as expressly permitted by these Terms.
  • Remove or alter any copyright, trademark, or other proprietary notices.
  • Use any part of the Content for commercial purposes other than in connection with evaluating or using our services.
  • Use any illustrations, photographs, graphics, logos, or branding separately from any accompanying text or context supplied by us.
  • Cache any substantial part of the Website for access by third parties, or mirror, scrape, frame, or incorporate any part of the Website or its Content into another website, product, or service.

You must not modify paper or digital copies of any materials you have printed off or downloaded from the Website, and our status, and that of any identified partners, licensors, or other third parties, as the owners or authors of Content on the Website must always be acknowledged.

"Murguz" and any associated logos or marks are our trademarks or trade names. Other product and service names appearing on the Website may be the trademarks of their respective owners. Nothing on the Website grants you any licence or right to use any trademark, logo, or branding displayed on the Website except as expressly stated in these Terms or with the relevant owner's prior written permission.

If you print, copy, download, share, or otherwise use any part of the Website in breach of these Terms, your right to use the Website and the Content will cease immediately and, at our option, you must return or destroy any copies you have made.

9. Third-Party Links and Services

The Website may contain links to third-party websites or services that are not operated by us. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for any third-party sites or services. Your use of third-party sites or services is entirely at your own risk and may be subject to additional terms and privacy policies.

Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy or cookie policies of those other websites.

10. Data Protection and Privacy

Your privacy is important to us. Your use of the Website may involve the collection and processing of your personal data, for example, when you complete the "Schedule Call" form. Our processing of personal data is described in our Privacy Policy, which forms part of these Terms. Please read it carefully to understand how we collect, use, and protect your personal data in compliance with Regulation (EU) 2016/679 (the General Data Protection Regulation or GDPR) and applicable Irish data protection law.

The Website also uses cookies and similar technologies, and by using the Website you acknowledge that cookies may be placed on your device in accordance with our Privacy Policy and any Cookie Policy or cookie notice we make available. Where we use Google services, information may also be collected and processed by Google in accordance with its applicable terms and policies. To learn more, please see Google partner sites notice.

11. Communications and Email Consent

By providing your email address through the Website (for example, when completing a contact form or scheduling a call), you consent to receiving electronic communications from Murguz. These communications may include:

  • Service-related notices: Information about your inquiry, scheduled calls, or any services you have requested or expressed interest in.
  • Legal and administrative notices: Any notices required by law, changes to these Terms, our Privacy Policy, or other important updates about the Website or our services.
  • Marketing communications: Occasional updates about Murguz services, features, events, or offers that may be of interest to you (where permitted by applicable law and subject to your preferences).

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at info@murguz.com. Please note that even if you opt out of marketing communications, we may still send you service-related and legal notices that are necessary for the provision of our services or required by law.

We will handle your email address and other contact information in accordance with our Privacy Policy and applicable data protection laws, including the GDPR.

12. Submissions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information about the Website or our services that you provide to us are non-confidential and may be used by us at our discretion without restriction or obligation to you, subject to applicable law and our Privacy Policy where personal data is involved.

13. Disclaimers

To the fullest extent permitted by applicable law, the Website and all Content are provided on an "as is" and "as available" basis, without any warranties or representations of any kind, whether express or implied. We do not guarantee that the Website will be uninterrupted, continuously available, secure, or free from errors, defects, viruses, or other harmful components, and we do not make any warranties about the accuracy, completeness, reliability, or fitness for a particular purpose of any Content.

Any material downloaded or otherwise obtained through the Website is accessed at your own discretion and risk, and you are solely responsible for any damage to your systems, software, or data that may result from such access or download. No oral or written information obtained from us or through the Website creates any warranty not expressly stated in these Terms.

If you are a consumer within the meaning of Irish or EU consumer protection laws, nothing in these Terms excludes or limits any rights or guarantees that cannot be excluded or limited under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Murguz and its directors, officers, employees, and agents shall not be liable for any loss of profit, revenue, business, contracts, goodwill, data, anticipated savings, or wasted management or office time, or for any indirect, consequential, special, or punitive damages arising out of or in connection with your use of, inability to use, or reliance on the Website, any Content, or any linked websites or services.

Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Irish or EU law.

15. Indemnity

You agree to indemnify and keep indemnified, on demand, Murguz, its holding company and subsidiaries (if any), and its and their respective officers, directors, shareholders, employees, agents, licensors, and suppliers from and against any claims, liabilities, judgments, awards, penalties, settlements, fines, damages, losses, costs, and expenses (including reasonable legal and accounting fees) arising out of or in connection with: (a) your breach of these Terms; or (b) your access to or use of the Website or any Content in a manner that infringes, or is alleged to infringe, any applicable law or the rights of any third party, including privacy rights and intellectual property rights.

16. Changes to the Website and to These Terms

We may update or modify the Website, its Content, or these Terms from time to time, for example to reflect changes in our services, technology, or applicable law. When we make material changes to these Terms, we will update the "Last updated" date above and, where reasonably possible, provide notice on the Website. Continued use of the Website after any changes to the Terms will constitute your acceptance of the revised Terms.

17. Governing Law and Jurisdiction

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by and shall be construed in accordance with the laws of Ireland, without giving effect to any conflict of law principles. You and we agree that the courts of Ireland shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, their subject matter, or any such non-contractual obligations.

Any separate service agreement entered into between you and us in relation to our business-to-business services will be governed by its own terms. Unless otherwise stated in that agreement, it will also be governed by Irish law and subject to the jurisdiction of the courts of Ireland.

18. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, any Cookie Policy or cookie notice we make available, and any separate written agreements for services, constitute the entire agreement and understanding between you and us in relation to the Website and supersede all prior agreements, arrangements, statements, and understandings relating to the same subject matter, except in the case of fraud or fraudulent misrepresentation. If there is any inconsistency between these Terms and any Website policy, these Terms will prevail to the extent of that inconsistency, unless a separate written service agreement expressly states otherwise.

Severability: If the whole or any part of a provision of these Terms is or becomes illegal, invalid, or unenforceable under the law of any jurisdiction, that shall not affect the legality, validity, or enforceability under the law of that jurisdiction of the remainder of the provision in question or any other provision of these Terms, nor the legality, validity, or enforceability under the law of any other jurisdiction of that or any other provision of these Terms.

No Waiver: Any failure to exercise, or delay in exercising, any right or remedy under these Terms or applicable law does not constitute a waiver of that or any other right or remedy. No single or partial exercise of any right or remedy prevents any further exercise of that or any other right or remedy. Except where these Terms expressly state otherwise, the rights and remedies provided under these Terms are cumulative and not exclusive of any rights or remedies provided by law.

Assignment: We may assign, transfer, novate, subcontract, or otherwise deal with any or all of our rights or obligations under these Terms at any time, in our discretion, including as part of a reorganisation, merger, sale, or transfer of assets. You may not assign, transfer, subcontract, charge, or otherwise dispose of any of your rights or obligations under these Terms without our prior written consent.

Events Beyond Our Reasonable Control: We will not be responsible for any delay or failure to perform any obligation under these Terms to the extent caused by events beyond our reasonable control, including failures of telecommunications networks, internet service providers, hosting providers, utilities, industrial disputes, natural events, governmental actions, or cyber incidents affecting infrastructure we reasonably rely on.

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